The traditional towing industry is plagued by slow dispatch times, manual phone coordination, and poor communication between drivers and stranded customers. Towsider sought to completely modernize this pipeline by introducing an on-demand, Uber-style logistics model. The technical challenge was immense: they required a dual-sided marketplace capable of real-time geolocation tracking, instant proximity-based matchmaking, and live status updates. To succeed, the platform needed to be incredibly intuitive for highly stressed users on the side of the road, while providing a powerful, distraction-free interface for tow truck operators.
Towsider
Build
On-Demand "Uber for Towing" Mobile App Ecosystem
Automotive & Roadside AssistanceUnited Stateslive
The Challenge
The Solution
We engineered a high-performance, real-time logistics ecosystem comprising three distinct but perfectly synchronized platforms.
Focusing heavily on an ultra-clean, conversion-driven UI that the client loved, we built out the following architecture:
User Application: A sleek, intuitive mobile app allowing stranded drivers to drop a GPS pin, request specific towing services, and watch their assigned truck approach in real-time on a live map.
Provider (Driver) Application: A dedicated interface for tow truck operators that uses background geolocation to receive instant dispatch alerts. Drivers can review job details and accept tows based on geographic proximity.
Real-Time Dispatch Engine: The custom backend core powered by WebSockets and advanced mapping APIs. This engine instantly calculates the distance between the user and available trucks, automatically routing the request to the nearest operator.
Admin Command Center: A centralized dashboard for Towsider management to oversee all active jobs, track fleet movements, manage driver payouts, and monitor platform revenue.
100% Proximity-Based Matchmaking
Dispatch Automation
Live Tracking: Real-Time GPS & WebSocket Synchronization
Platform Ecosystem: 3-Part Architecture (User App, Driver App, Admin Panel)
Project Screenshots
“Having partnered with the Naqvix team previously, my expectations were already high, but the Towsider platform completely blew me away. They engineered a flawless, real-time Uber-style towing ecosystem. The design is absolutely beautiful, and the live dispatch routing works instantly without a hitch. I am incredibly satisfied with the entire execution.”
Shakir, CEO, Towsider
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